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What is Lilly Cares

Phone:

Monday-Friday

8 a.m. to 6 p.m. ET

Fax:

1-844-431-6650

Address:

PO Box 501847

San Diego, CA 92150

For questions regarding your prescriptions or medication shipment, please contact Lilly Cares at 1-800-545-6962.

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You are encouraged to report negative side effects of prescription drugs to the FDA.
Visit www.fda.gov/medwatch or call 1-800-FDA-1088.
You may also report negative side effects to The Lilly Answers Center (TLAC) at 1-800-LillyRx (1-800-545-5979).

This site is intended for U.S. residents age 18 and over only. Models used for illustrative purposes only. Not actual patients or healthcare providers.
PP-AP-US-0428 04/2025 ©Lilly Cares^® Foundation 2025. All rights reserved.
All Lilly product names mentioned herein are trademarks owned or licensed by Eli Lilly and Company, its subsidiaries, or affiliates.

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